Tktem

Tktem user guide

Tktem designs QR code labels, lays them out on a sheet of paper and creates a PDF that prints at true size. This guide covers the app on Windows. A macOS section will follow once it has been tested on a Mac.

In this guide, bold text is the name of a button, field or section exactly as it appears on screen.

Contents

1. What Tktem does

Tktem is made for two kinds of users:

The app has four screens, chosen in the bar at the top:

Screen What it is for
Design Draw the label: QR codes, barcodes, text, images, borders. Preview it with real data.
Data Give every label its code: a number range or a CSV file.
Sheet & export Lay the labels out on a paper size or on a print shop's die-cut PDF, then create the PDF.
Quick print Pick a template, enter a code range, create the PDF. The design cannot be changed here.

Tktem works without an Internet connection.

The Design screen

2. Installing and first start

2.1 Installing on Windows

Tktem needs Windows 10 (version 1903 or later) or Windows 11.

  1. Open Microsoft Store from the Start menu.
  2. Search for "Tktem", open its page and click the install button. No administrator rights are needed.
  3. Once it is installed, start Tktem from the Start menu.

Microsoft Store updates Tktem when a new version comes out, like any other app.

If the computer has Tktem installed from a downloaded setup file (Tktem_<version>_x64-setup.exe), uninstall that one first (see 2.4), so that the Start menu has only one Tktem. Leave the "Delete the application data" box unticked: the version from the Store then carries on with your settings, including the language, calibrated printers and print history.

2.2 First start

An empty template

2.3 Language, units, light and dark

The app remembers these choices.

2.4 Uninstalling

Uninstall Tktem like any other app, in Windows Settings → Apps: pick Tktem, click "Uninstall", then click it again to confirm. You can also right-click Tktem in the Start menu and choose "Uninstall".

A version installed from a downloaded setup file is uninstalled in the same place. Its uninstaller has a "Delete the application data" box (not ticked by default): tick it to also delete the app's settings. Click "Uninstall", then "Close". The Documents\Tktem folder is kept here too.

3. Key ideas

Idea Meaning
Template A folder that holds the label design together with the images, die-cut PDF and CSV file it uses. Templates live in Documents\Tktem. Copy the folder and you have copied the template.
Element One thing on the label: a QR code, text, an image, a rectangle or a line.
Label code The code that makes each label unique, for example SB000001. It comes from a number range or from a CSV file.
Placeholder A word in curly braces, such as {code} or {seq}. When printing, each label replaces it with its own value.
Safe area A margin inside the cut line. Keep text and borders inside it so that a slightly off cut does not trim them.
Bleed Printing past the cut line, so that a slightly off cut shows no white edge.
Quiet zone The white border around a QR code. The QR standard asks for 4 modules.
Module One small square of a QR code. The smaller the modules, the harder the code is to scan.
Print-shop die-cut PDF A PDF from your print shop showing where the labels go on the sheet.
Errors and warnings Errors stop you from creating the PDF. Warnings let you create it, but are worth a look.

4. Quick start: your first label in 5 minutes

This example makes 60 × 40 mm labels with codes SB000001 to SB000120, printed on A4 paper.

  1. Start Tktem. The Design screen shows New template.
  2. Nothing is selected yet, so the panel on the right shows Label size.
  3. In Width × height, type 60 and press Enter. Type 40 in the next field and press Enter.
  4. Click the QR code on the label. Under QR content, the Content field holds {code}. Type your web address and keep {code} at the end, for example https://example.com/p/{code}, then press Enter.
  5. Drag the QR code and the text where you want them.
  6. Click Data in the top bar. In Prefix, type SB. In To, type 120. The Data preview shows 120 labels.
  7. Click Sheet & export. The paper is A4 by default. The Layout result box shows how many labels fit on a sheet and how many sheets you need.
  8. Click Save. The first time, the Save as… box opens. Type a name in the Template field and click Save. A Saved message with the template folder appears.
  9. Click Create PDF. The Windows save dialog opens in the PDF folder with the file name filled in. Click its save button.
  10. Wait until the PDF is ready. A Created message appears with an Open folder button.
  11. Print the PDF at 100 % (see section 9).

5. The Design screen

5.1 Layout

Tools and the Layers panel

5.2 Label size

Click the background right next to the label, or press Esc, to clear the selection. The panel on the right then shows:

Field Meaning
Width × height The label size, from 5 to 600 mm.
Corner radius The radius of the label's rounded corners.
Safe area The margin inside the cut line, shown as a dashed line on the label.
Bleed How far to print past the cut line, usually 1–2 mm. Images, colour areas and borders that reach the edge are extended. Labels on the sheet need at least twice that much space between them.
Add label border Adds a frame that follows the label edge. It updates when the label size or corner radius changes.

The top field of the panel is the template name.

Label size

5.3 Drawing and editing elements

Tools (left column, or the shortcut key):

Tool Key How to use it
Select and move V Click to select, drag to move.
Text T Click on the label to place text. Its content field is selected, ready to type.
QR Q Drag on the label to draw a QR code, from 5 to 300 mm.
Barcode B Drag on the label to draw a barcode (see 5.5).
Image / logo I Choose a PNG or JPG file. The image is placed in the middle of the label.
Rectangle R Drag to draw.
Line L Drag to draw. Hold Shift for a horizontal or vertical line.

Moving and resizing:

Zoom:

Aligning: with an element selected, six buttons move it to the left, centre, right, top, middle or bottom of the label. With Safe area on, it is aligned to the edge of the safe area instead.

Buttons at the bottom of the properties panel: Duplicate (Ctrl+D), Bring forward, Send backward, Delete (Delete). After a delete, the message has an Undo button.

Selecting with the keyboard: click the label, then press Tab / Shift+Tab to select one element after another. Past the last one nothing is selected and the panel on the right shows Label size; press Tab again to go into its fields. Esc clears the selection.

5.4 QR codes

Select a QR code to edit it.

The quiet zone on the label: the dashed line around the QR always lies 4 modules out from the code, whatever the Quiet zone is set to. It turns red when something prints between the dashed line and the code:

A QR frame does not count as overlapping, even with a Clearance of 0 mm.

QR code properties

5.5 Barcodes

Pick the Barcode tool (key B) and drag on the label. The app makes a Code 128 of {code} and picks X so that the longest code of the batch fills the width you dragged; the rest of the height goes to the bars. X never goes below the Code 128 minimum, so a drag that is too narrow gives a code wider than the drag.

A barcode's box includes the quiet zones on both sides and the line of text under the code. The quiet zones show as a dashed line that turns red when something runs into them or when they leave the label. An element above the code (higher in the Layers panel) that prints into the quiet zones always counts; anything under the code is hidden by the Code background, unless it is Transparent.

On the label: drag the squares at the two ends of the code to change X, one dot of the chosen printer at a time (0.01 mm when the printer has no resolution, or with a print shop's die-cut), never below the symbology's minimum (and, on standard paper, never below 2 dots); drag the squares on the other two sides to change the bar height. A 2D code stays square, and every square changes X.

The whole batch: every label gets the same code size, that of the longest code in the batch; shorter codes sit in the middle of the box. The app checks the content of every label in the batch, not only the one on screen.

Barcode properties

An EAN-13 on the label, quiet zones dashed

5.6 Text

Select a line of text to edit it. Each text element is one line.

Text properties

5.7 Images and logos

  1. Click the Image / logo tool (key I) and choose a PNG or JPG file.
  2. The image is placed in the middle of the label. The panel shows the file name, its size in pixels and its print resolution (DPI). Aim for 300 DPI or more. Set position and size under Position and size.
  3. Buttons and boxes:
    • Change image… swaps the image. If the image file is missing, this button reads Load image….
    • Fit to label makes the image cover the whole label, for a background.
    • Keep proportions when dragging keeps the image from being distorted, also when you type numbers. A side typed too large or too small stops where the other side reaches the 1–3000 mm limit.
    • Lock (not selectable on the canvas) prevents moving it by accident, useful for a background. A locked element can still be selected in the Layers panel.

An image chosen from outside the template folder is copied into the template's assets folder when you save, so moving or deleting the original file does no harm. An image already inside the template folder is used where it is.

For a Print shop CMYK PDF, the app converts PNG and JPEG pictures to CMYK inks like the other colours (5.9). A converted JPEG is no longer JPEG-compressed, so the PDF gets larger; save logos as PNG.

5.8 Rectangles, borders and lines

Rectangles:

Label borders and QR frames:

Lines: under Coordinates, set the Start and End; under Stroke, set the Colour and Thickness. The stroke stops exactly at the start and end points, so a line from one edge of the label to the other is not reported as outside the label; only the thickness spreads out on both sides of the line.

A 4-corner QR frame

QR frame properties

5.9 Colour

The PDF colours section in the Sheet & export step (7.6) chooses how colours go into the PDF, saved with each template:

Print shops print with four inks only, C, M, Y and K, so a Print shop CMYK PDF writes every colour as inks:

Every colour setting has:

While a colour is CMYK, picking a colour or typing a HEX value keeps it CMYK, converted by the same FOGRA39 standard; black and greys use black ink only.

The HEX value of a CMYK colour is only close, except for black and greys in black ink only, which convert back exactly (K 100 is #000000). To reuse the exact inks on another element, save the colour with the + swatch instead of copying the HEX value.

On screen, CMYK colours look almost as they print (the same as Exact print preview): cyan C 100 is less vivid than on a screen, black K 100 is slightly grey like real ink. RGB colours show their RGB values; to see how an RGB colour prints, open Exact print preview.

Use black K 100 for small text, thin lines, QR codes and barcodes:

5.10 The Layers panel

5.11 Previewing with real data

The Sample data bar under the label shows each label of the batch:

5.12 The Print check panel

The panel in the bottom right corner checks the label while you edit. Its figures are about the selected QR code or barcode; with nothing selected, about the first QR code.

Row Meaning
QR The QR version and module count. The whole batch uses one version, so all labels have the same module size.
Modules The size of one module. Aim for 0.4 mm or more.
Barcode (EAN-13, Code 128…) Module X, and when printing on standard paper, the number of dots of the chosen printer if it has a resolution, for example X 0.339 mm · 4 dots at 300 dpi.
Width with quiet zones The width of the barcode, quiet zones included.
Quiet zone clear, or overlapped when an image or another element runs into the code's quiet zone.
Scan test The app draws the label at 300 dpi and tries to read the QR code or barcode: reads correctly or failed (running… while it tries). A GS1 code must also read as GS1.

What each message means and how to fix it: see section 11.

The Print check panel with warnings

6. The Data screen

6.1 Number range

Under Data source, choose Number range, then fill in:

Field Meaning
Prefix The letters at the start of the code, for example SB.
From, To The first and last sequence number. Each number is one label.
Week-year ISO week plus the last two digits of the year, for example 4326. By default the app uses the current week. Tick Fixed to keep a value of your own and edit it; a fixed value needs 4 digits with a week from 01 to 53, otherwise the app reports an error and makes no PDF.

Number range data

6.2 Code formula

The Formula field decides each label's code. For example {prefix}{seq:06} gives SB000001, SB000002, … The buttons underneath insert placeholders:

Placeholder Value
{seq} The sequence number: 1, 2, 3, …
{seq:06} The sequence number padded to 6 digits: 000001. Change the 6 for another length, up to 20.
{prefix} The Prefix.
{wwyy} The Week-year, for example 4326.
{ww}, {yy} Week and two-digit year, taken from the Week-year.
{yyyy}{mm}{dd} The date the PDF is created, for example 20261022.
{column name} The value of that column in the CSV file, for example {model}.
{variable name} The value of the custom variable of that name, see 6.3.
{code} The label code. Use it in QR content and text.

A misspelled placeholder is reported in the preview and stops the PDF from being created. For anything more complex, such as calculations or lookups, prepare the data in Excel or a script and use a CSV file.

6.3 Custom variables

A custom variable is a named formula, worked out for every label. Set it once and use it in several places: the label code, texts and QR content.

For example, a label needs the text S/N: SN432600001 and a QR code holding http://test.io?ref=SN432600001.

  1. Under Custom variables, click Add variable. A new row appears: the variable name on the left, its formula on the right.
  2. Rename it to sn and type the formula SN{wwyy}{seq:05}.
  3. In Design, set the text to S/N: {sn} and the QR content to http://test.io?ref={sn}. A {sn} button is also offered under the content fields.

Rules:

6.4 CSV files

Use a CSV file when the codes are not a simple number range, for example an existing list of serial numbers.

Preparing the file:

Choosing the file:

  1. Under Data source, choose CSV file.
  2. Click Choose CSV file…. The app shows how many rows and columns the file has.
  3. Under Map columns:
    • Label code {code}: pick the column that holds the codes, or (use the formula) to build the codes with the formula.
    • Each QR code, barcode and line of text: pick a column to take its content from, or (as in the template) to keep the designed content.
  4. Column names become placeholders, for example the column model becomes {model}, usable in text and QR content.

When you choose another file that lacks a mapped column, the element mapped to it goes back to (as in the template), and Label code takes the file's first column. Each time you change the file, check Map columns again.

When you open a template whose CSV file no longer has a mapped column (for example the column serial was renamed Serial Number), the app keeps the mapping and never takes another column instead. That box in Map columns still shows the old column name, and the app reports The CSV file has no column “serial”, which the template needs. and cannot print yet. Fix it in one of two ways: pick the right column again in Map columns; or fix the CSV file so it has that column again, then click Choose CSV file… and choose the file again.

A CSV file outside the template folder is copied into the template's assets folder when you save; the template uses that copy. A file already inside the template folder is used where it is. If you change the original file after choosing it, click Choose CSV file… and choose it again.

When the template's CSV file is no longer where it was (deleted, renamed, or the template was copied to another computer without it), the file box reads No CSV file chosen with a red line below it, for example: CSV “data.csv” not found. Click Choose CSV file… and choose the file again.

Data from a CSV file, with a duplicate code

6.5 Data preview

7. The Sheet & export screen

7.1 Standard paper

Under Layout, choose Standard paper:

Field Meaning
Size A5, A4, A3, SRA3, Letter, Legal. Choose Custom… to type your own size (50–3000 mm); the app then reminds you, for example: The paper tray must hold 480.0 × 330.0 mm.
Orientation Auto takes the orientation that fits more labels; when neither fits, the one the label misses by less. Or choose Portrait or Landscape.
Margin Empty space on all four sides of the paper. Keep it larger than the area your printer cannot reach, usually 3–5 mm.
Gap X · Y Space between two neighbouring labels, across and down.

The labels are laid out in a grid, centred on the sheet.

A4 sheet layout

7.2 A print shop's die-cut PDF

When your print shop sends a die-cut PDF showing where the labels go:

  1. Under Layout, choose Print-shop die-cut PDF.
  2. Click Choose die-cut PDF… and choose the print shop's file.
  3. The app reads the first page, shows Reading the die-cut…, then reports the boxes it found, for example Found 18 60.0 × 40.0 mm boxes.
  4. Each label is placed in the middle of a box, at its designed size.

Until a die-cut file is chosen, the preview is a blank A4 sheet, the app reports No die-cut file chosen. and the PDF cannot be created yet. Click that error in the Print check panel to go straight to the Choose die-cut PDF… button.

As with images, a die-cut chosen from outside the template folder is copied into the template's assets folder when you save; a die-cut already inside the template folder is used where it is.

A label with a Corner radius above 0 only takes rounded boxes from the die-cut. A square-cornered label (Corner radius 0) takes square boxes too.

When the die-cut file cannot be read, the reason shows in red under the file name, in the Print check panel and under the Create PDF button, and no PDF can be created yet:

Settings:

Print-shop die-cut layouts are always exported uncompensated. The print shop calibrates its own printer. To use another file, click Choose another….

Labels on a print shop's die-cut

7.3 Numbering order and marks

7.4 Sheet preview

7.5 Exact print preview

Click Exact print preview to see the real PDF page of the current sheet, exactly as it will print. Colours look almost as they print too, in the chosen PDF colours: with Print shop CMYK, RGB colours and pictures are already converted to CMYK (5.9).

Exact print preview

7.6 Creating the PDF

  1. Under PDF colours, choose Print shop CMYK (the file name ends in _CMYK) or Design colours for office printers, see 5.9. The choice is saved with the template.
  2. Under Export:
    • Folder is where the PDF goes; click Change… to choose another folder. This folder is shared by all templates. Only for a template that has a PDF folder of its own, Change… changes that template's folder, as a change to the template: it can be undone and the template needs saving;
    • the line below it is the file name.
  3. Click Create PDF. The Windows save dialog opens in that folder with the file name filled in. Click its save button, or pick another place first.
  4. The Creating PDF… box shows progress sheet by sheet. Click Cancel to stop; the app reports: Cancelled. No file was written.
  5. When it is done, a Created message appears with an Open folder button.

Create PDF is greyed out when:

One PDF can hold up to 200 000 labels. Split bigger runs into several PDFs.

8. Quick print

The Quick print screen is for everyday printing. The design cannot be changed here. The code range typed here and a CSV file chosen here are for this print only: the template does not change and needs no saving.

  1. Template: click the card of the template to print. The cards are the templates in the templates folder and the recently opened ones. The open template always has a card and is already selected; an unsaved template comes first and prints just as you see it.
  2. Code range:
    • Type From and To. The app fills in the range that follows the highest number printed with this template, with as many labels as that print. Reprinting an older range does not move the filled-in range back.
    • A new range shows This range has not been printed yet.
    • A range that overlaps an earlier print shows a yellow warning, for example: Codes 101–120 were printed on 20/10/2026. Click Start from … to jump to the next unprinted number.
    • For a template that uses a CSV file, the app prints the template's CSV file. To print another file, click Choose CSV file…: that file is for this print only, and the template keeps its own file and its Map columns. That file must have every column the template maps, with the same names; if one is missing, the app reports an error naming the column and cannot print yet. Going to another screen or opening another template brings back the template's file.
  3. Check and create PDF:
    • Tags show whether the template has errors (Template has no errors), whether the printer is calibrated (Printer not calibrated), the template's PDF colours, labels per sheet and the number of sheets.
    • Errors that stop printing are listed in red.
    • Click Create PDF. Open folder opens the folder the PDF will go to, as the Folder box in 7.6.

On the right are the Sheet 1 preview and Recent prints (the last six prints; at first it says: Nothing printed yet.).

Quick print, with a range printed before

9. Printing at true size

9.1 Print the PDF at 100 %

9.2 Printer calibration

Every printer is slightly off. Calibrate each printer once, so that labels print at their true size (within about ±0.2 mm).

  1. On Sheet & export, choose Standard paper and the paper Size you will print on, then click Calibrate printer… in the Print size box.

  2. Print the measuring page at 100 %:

    • Click Create measuring page (PDF) and save the file. The measuring page is Letter when the Size is Letter or Legal, and A4 for every other size. The picture on the left of the dialog shows its paper size.
    • Print it on paper of the same size (Letter or A4) at 100 %. The margins C and D depend on the paper in the tray, so measure on the paper you will print on.
  3. Measure with a ruler and enter the values:

    Field What to measure
    A The length of the horizontal line with tick marks (nominal 150 mm).
    B The length of the vertical line with tick marks (nominal 150 mm).
    C From the left edge of the paper to the short vertical line near it (nominal 10 mm).
    D From the top edge of the paper to the short horizontal line near it (nominal 10 mm).
  4. The app accepts A and B from 140 to 160 mm and C and D from 0 to 20 mm. A typing mistake turns the field red and blocks saving. These fields are always in mm, even when the app is set to inches.

  5. Computed compensation shows:

    • Horizontal, Vertical: how much the app enlarges or shrinks the page to make up for A and B.
    • Top-left shift X · Y: how far the app moves the top-left corner of the page to make up for C and D. A positive X moves it right, a positive Y moves it down. For example, C measured as 10.3 mm (the printer is 0.3 mm to the right) gives an X of −0.3 mm; D measured as 9.8 mm (the printer is 0.2 mm too high) gives a Y of 0.2 mm. When A or B is not 150, the shift includes the enlarging or shrinking, so it can be other than 0 even when C and D are exactly 10.
    • 50 mm label before and After: the size of a 50 mm label printed on this printer without and with compensation.
  6. Barcodes (optional):

    • The printer's Resolution: 203, 300, 600 or 1200 dpi, or Unknown. With a resolution, when printing on standard paper, the app suggests an X of whole dots, warns about an X between dots, and makes every bar whole dots in the PDF.
    • Ink spread: printed bars usually come out thicker than designed. Print a test, measure how much thicker, and enter it; the app makes the bars that much thinner. Leave 0 until you have measured.
  7. Type the Printer name and click Save for this printer.

After that:

Printer calibration

9.3 With a print shop's die-cut

Die-cut layouts never use printer compensation, nor the barcode ink spread, and do not make bars whole dots of the chosen printer, so there are no suggestions or warnings about X in that printer's dots either; the squares at the two ends of a barcode change X 0.01 mm at a time. The print shop calibrates its own printer.

10. Saving and managing templates

10.1 Saving and opening

Click the template name button in the top left corner to open the menu:

Item What it does
New template Starts an empty template.
Open template… Go to the template's folder and choose the profile.json file in it.
Save (Ctrl+S) Saves the template. Pressing Ctrl+S while typing in a field also saves what you just typed.
Save as… (Ctrl+Shift+S) Saves as a new template: type the name in Template and choose the Folder with Change…. The app copies every image, die-cut, CSV file and the template's own fonts along.
Recent templates Templates you opened recently.
Open templates folder Opens Documents\Tktem in File Explorer.

10.2 Closing with unsaved changes, drafts

10.3 Copying a template to another computer

  1. On the old computer, click Open templates folder and copy the template's whole folder.
  2. On the new computer, paste it into Documents\Tktem.

The template folder already holds its images, die-cut PDF and CSV file. Fonts must be installed on the new computer, except fonts placed in the template's assets\fonts folder (see 10.4).

A template only reads files inside its own folder. A template that points to a file somewhere else still opens, but the app does not read that file and shows an error (section 11). Choose the file again to copy it into the template folder.

10.4 Fonts

11. Errors and warnings

Errors block Create PDF. Warnings still let you create the PDF. The … marks where the app fills in an element name or a number.

In warnings about a minimum or a maximum (modules, strokes, X, contrast, DPI, bleed gap, GS1-128 width), the number is rounded away from the limit, so it always reads clearly below or above it: a 0.398 mm module shows as 0.39 mm, below the 0.4 mm minimum. A value exactly at the limit gives no warning.

The numbers in the messages follow the chosen unit: mm or inches, a barcode's X in mil when working in inches, and stroke thickness always in pt, like the Thickness field. The table below gives the examples in mm.

Message Kind What to do
No label data yet. Enter a number range or choose a CSV file in the Data step. Error Fill in From / To, or choose a CSV file.
The formula has invalid placeholders: … Error Fix the Formula, or the QR content or text: use the placeholders in 6.2, CSV column names or a custom variable defined above it (6.3). Hidden elements are not checked.
… duplicate codes, for example …. Fix the data before printing. Error Fix the CSV file, or add {seq} to the formula.
… rows have no code. Error Fill in the codes of the empty rows in the CSV file.
The pinned week “…” is not valid: it needs 4 digits, the week 01–53 then the last 2 digits of the year, for example 4326. Error Fix the Week-year field in the Data screen, or untick Fixed to use the current week.
More than … labels in one export; the last … were left out. Split the run into several prints. Error Split the run into several prints of at most 200 000 labels.
The CSV file has a quote opened on line … that never closes: the rest of the file was read as one cell. Fix that line and choose the file again. Error Open the file in Notepad, on that line add the closing " or remove the opening one, save, then click Choose CSV file….
The CSV file is not UTF-8, so accented letters are broken. In Excel use Save As → “CSV UTF-8” and choose the file again. Warning Do as the message says. Notepad can do it too: Save As, then pick UTF-8 under Encoding.
The CSV file has no column “…”, which the template needs. Error The template maps the label code or an element to this column, but the CSV file lacks it (the column was renamed, or it is another file). Click the error to open the Data screen, then pick the right column again in Map columns; or fix the CSV file so it has that column and choose the file again (6.4). Columns cannot be mapped in Quick print: choose a file that has them all. The error about rows without a code that comes with it goes away once the column is mapped.
No die-cut file chosen. Error Print-shop die-cut PDF is chosen but there is no die-cut file. Click the error to go to the Choose die-cut PDF… button and choose the print shop's file (7.2), or go back to Standard paper.
No box in the die-cut PDF matches the label size. Error Check that the label size matches the boxes of the die-cut; raise the Detection tolerance. The app reads the first page only. A rounded label only takes rounded boxes; a label with a Corner radius of 0 takes square boxes too.
Could not read the die-cut PDF: … Error The die-cut file is damaged, not a PDF, or no longer where it was (for example a template copied to another computer without its die-cut file). Click Choose another… and choose the file again, or ask the print shop to send it again (7.2).
The die-cut file is locked: ask the print shop for an unlocked file, or print it to PDF and choose the new file. Error Ask the print shop for an unlocked file, or print the file to PDF at the die-cut's size and click Choose another… (7.2).
The … × … mm label does not fit the … × … mm printable area (paper less margins). Error Choose a bigger Size, change the Orientation, or reduce the Margin. The gaps between labels do not cause this error.
There is no room for the page number in the bottom-right corner of the sheet, so the PDF leaves it out. Warning In that corner, labels, crop marks and die-cut boxes must stay at least 6.6 mm above the bottom edge of the sheet (7.3). Raise the bottom or right Margin so the labels and crop marks move away from the corner; with a print shop's die-cut, lower Cover die lines. If you do not need page numbers, untick Print page numbers.
The die-cut boxes differ from the label size by … mm. Warning Set the label's Width × height to match the die-cut, or check with the print shop.
The die-cut PDF page is rotated …°, so labels may print the wrong way round. Export the layout again without rotation, then choose it again. Warning The app places the die-cut and the labels on the page as stored in the file, not turned, so the sheet lies another way than when you open the die-cut in a PDF reader. Ask the print shop for a die-cut whose page is not rotated, then click Choose another…. Check with Exact print preview before printing.
“…” extends beyond the label. Error Drag the element inside the label.
“…”: the content is too long for a QR code. Shorten it or lower the error correction. Error Shorten the QR content or choose a lower Error correction.
“…”: the VietQR account number is … characters long, at most … (“…”). Error Shorten the Account number, or the label code if the account is {code}. The VietQR standard cannot hold a longer account; that label's QR stays empty.
QR modules are only … mm (below … mm) and hard to scan in print. Make the QR bigger or lower the error correction. Warning Increase the QR size, shorten the content, or lower the Error correction.
The logo covers …% of the QR (above …%) and may stop it scanning. Make the logo smaller. Warning Reduce the Logo size to 15 % or less.
A QR with a logo should use error correction H. Warning Set Error correction to H.
The QR colour has low contrast with its background (…:1). Use a dark colour on a light background. Warning Choose a darker QR colour or a lighter QR background.
The background or another element overlaps the 4-module white zone around the QR. Warning Move the element outside the red dashed line around the QR. For a dark background image or fill under the QR: untick Transparent under QR background and set the Quiet zone to 4, so the QR background covers the whole quiet zone (5.4).
The scan test could not read the QR at 300 dpi. Shrink the logo, change the module style or enlarge the QR. Error Follow the advice in the message, then check the Scan test row again.
“…” is outside the … mm safe area and may be trimmed when cutting. Warning Move the text inside the dashed safe area line.
“…” overlaps …. Warning Move the text off the QR code.
“…” is outside the … mm safe area: a slightly off cut makes the border look uneven. Warning Move the border inside the safe area, or use Bleed so the border runs past the cut line.
“…” has a … pt stroke (below … pt) that printers may break up. Warning Increase the Thickness.
“…”: colour … prints as several inks on top of each other, so a slight misregistration blurs it. Small text, thin lines, QR codes and barcodes should use one ink, such as black K100. Warning Click the black (K 100) swatch under the colour, or enter a one-ink CMYK value. Text from 12 pt and lines from 1 pt are not reported. For a brand colour, ask your print shop for its CMYK values. See 5.9.
“…”: colour … has …% ink in total, above …%: thick ink dries slowly and smears. For a deep black use C60 M40 Y40 K100. Warning Lower the inks in the CMYK (0–100) box.
“…” reaches the cut line but cannot bleed (it touches only some sides, or is dotted). Move it inward or let it follow the label edge. Warning Move the element inward, or use Add label border.
The space between labels only allows … mm of bleed; it needs at least … mm. Warning Increase the Gap X · Y, or reduce the Bleed.
The font of “…” lacks characters: … Warning Choose a font that has those characters, for example Be Vietnam Pro.
The font “…” is not installed on this computer; using …. Warning Install the font in Windows and restart Tktem, or choose another font.
The font … does not allow embedding in a PDF. Choose another font. Error Choose another font.
Image “…” not found. Error Choose the image again with Change image… or Choose logo image….
The file “…” is outside the template folder, so it was not read. Choose it again to copy it into the template folder. Error A template only reads files inside its own folder (10.3). Click the error to go to the right place, then choose the file again: an image with Load image…, a logo with Choose logo image…, a CSV file with Choose CSV file…, a die-cut with Choose another…. When you save, the app copies the file into the template folder.
“…” prints at only … DPI (needs … or more). Warning Use an image with more pixels, or make it smaller on the label.
“…” is distorted by …% compared with the original image. Warning Tick Keep proportions when dragging and resize the image again.
“…” carries a rotation flag (usually a phone photo), so it prints sideways or mirrored, as shown. Rotate it in a photo editor, save it, then choose it again. Warning Rotate the picture in a photo viewer, save it, then click Change image….
“…” has no content. Error Enter the barcode's Content.
“…” needs … digits, or … digits with the check digit (label “…”). Error EAN-13 takes 12 or 13 digits, UPC-A 11 or 12, EAN-8 7 or 8, digits only.
“…”: wrong check digit in “…”; it should be …. Error Fix the last digit as the app suggests, or leave it out and let the app add it.
“…”: Code 128 cannot encode … (label “…”). Use a QR code or DataMatrix for accented text. Error Remove the accented letters, or change the Symbology to DataMatrix.
“…”: wrong check digit for AI (…) in “…”. Error Fix the GTIN, SSCC or GLN: its last digit is the check digit.
“…”: GS1 content must be (AI)value pairs with AIs from the GS1 standard (“…”: …). Error Write the content as (01)08934567890120(10)LOT123, each AI in brackets.
“…”: the value of AI (…) has the wrong length (“…”). Error Give the value the length the GS1 standard sets for that AI.
“…”: the value of AI (…) has characters that are not allowed (“…”). Error Remove the odd characters; many AIs take digits only.
“…”: the date of AI (…) does not exist (“…”). Error GS1 dates are YYMMDD, for example 271231.
“…”: invalid GS1 data (“…”): … Error Read the reason at the end of the message and fix the content.
“…”: cannot make a code from “…”: … Error Usually the content is too long for the symbology: shorten it.
“…”: the GS1-128 is … mm wide, over the … mm the standard allows. Lower X or shorten the content. Error Lower Module X or shorten the content.
The scan test could not read “…” correctly at 300 dpi. Raise X or the height, and check the quiet zones. Error Raise Module X or the Bar height; move other elements out of the quiet zones.
“…”: X is only … mm, below … mm; hard to print and to scan. Warning Raise Module X. The minimum is the symbology's own, and when printing on standard paper at least 2 dots of the chosen printer.
“…”: X … mm is … dots of the … dpi printer, so the bars print unevenly. Use … mm. Warning Click the Use … button under Module X. Only shown when printing on standard paper: a die-cut layout is not rounded to dots.
“…”: the bars are … mm tall, below the … mm the standard asks for. Warning Raise the Bar height. When an EAN/UPC grows with X, its bars must grow taller too.
“…”: low contrast under a scanner’s red light (…:1). Print the bars in a dark colour such as black or dark blue, not red or orange. Warning Set the Bar colour to a dark colour and the Code background to a light one.
Another element overlaps the quiet zones of “…”, or they leave the label. Warning Move other elements out of the dashed line around the code, or move the code into the label. For a dark image or fill under the code: untick Transparent under Code background so it covers the quiet zones.

12. Keyboard shortcuts

Click ? in the top right corner to see this list in the app.

Keys Action
V T Q B I R L Select · Text · QR · Barcode · Image · Rectangle · Line
Tab · Shift+Tab Select the next element (canvas focused)
Esc Drop what was typed in a field · deselect on the canvas
← ↑ → ↓ Nudge 0.1 mm (Shift: 1 mm)
Ctrl while dragging Temporarily disable snapping
Shift · Alt while resizing Keep proportions · resize from centre
Ctrl+Z · Ctrl+Y Undo · redo
Ctrl+D · Delete Duplicate · delete
Ctrl+0 · Ctrl+1 Fit · 100 %
Ctrl+S Save template
Ctrl+Shift+S Save as…
Ctrl + mouse wheel Zoom
Double-click Edit text, QR or barcode content
Enter Apply the number typed in a field

Below the list is a line with the app's version, followed by beta. This means that the app has not yet been printed for real to measure the labels, and its barcodes have not yet been read with real scanners. Before printing many, print one sheet, measure a label with a ruler and scan the codes (section 9).

At the bottom is the Third-party notices button. It opens the list of other parties' software, fonts and colour data that Tktem uses, with the licence of each. The list is a text file installed with the app, and opens in Notepad or the computer's text viewer. If the file has been deleted from the install folder, the app shows Could not open the third-party notices: …. Reinstall Tktem to get the file back.

13. Troubleshooting

Labels print larger or smaller than designed. Print the PDF at 100 % (Actual size), check the paper in the tray, then calibrate the printer (section 9).

The QR code does not scan. Look at the Print check panel: Modules should be 0.4 mm or more, the Quiet zone must be clear and the Scan test must say reads correctly. With a logo, keep the Logo size at 15 % or less and Error correction at H.

A barcode does not scan. Look at the Print check panel: X must not be below the symbology's minimum, the Quiet zone must be clear and the Scan test must say reads correctly. Print a test and scan it with a phone or a scanner. If the bars print thick, measure and enter the Ink spread (9.2).

A phone photo appears sideways or mirrored. The picture carries a rotation flag. Tktem shows and prints it as stored in the file, and shows a warning. Rotate the picture in a photo viewer, save it, then click Change image….

Typing decimals with a comma. In number fields a comma becomes a decimal point: typing 1,5 gives 1.5.

Accented letters in the CSV file come out wrong. Save the file again from Excel as "CSV UTF-8".

Opening a template, the app says it has invalid values. The template file was edited by hand or is damaged. Numbers beyond a field's limits were pulled back to the limit, and text where a number belongs was replaced by the default. Check the template, then click Save.

The app says: This template was made with a newer Tktem. Update Tktem to open it: opening it here would lose what this version does not know. The template was saved by a newer Tktem than the one installed, for example with a kind of element this version does not have. The app does not open it, so that saving cannot lose that part. Update Tktem to the latest version in Microsoft Store, then open the template again.

Create PDF is greyed out. Read the red text right under the button (in Quick print: right above it): those are the errors to fix. If it says Reading the die-cut…, wait until the app has read the die-cut.

The die-cut PDF has no boxes. The label size must be close to the size of the boxes in the die-cut. Raise the Detection tolerance if the boxes differ slightly. The app reads the first page only. A rounded label only takes rounded boxes; a label with a Corner radius of 0 takes square boxes too. If the app says Could not read the die-cut PDF: … or The die-cut file is locked: … do as in 7.2.

Colours print differently from the screen. A screen gives off light and paper does not, so printed colours are less vivid, especially bright greens, oranges and purples. Open Exact print preview to see the colours almost as they print. If an office printer gives odd colours, try PDF colours set to Design colours. If your print shop does not print to FOGRA39, for example on plastic or silver labels, ask them for the CMYK values of your key colours and enter them (5.9).

The app closed unexpectedly. Start Tktem again and choose Restore (10.2).

14. What Tktem does not do